Shipping policy

Shipping Policy – Zstore

Thank you for shopping with Zstore! We’re committed to providing you with a smooth and reliable delivery experience across the United Kingdom.

Processing Time

All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed on weekends or UK public holidays.

Shipping Information (UK Only)

Standard Shipping (3–5 business days): £3.99
Express Shipping (1–2 business days): £6.99
Free Standard Shipping on orders over £50.

✅ Please note: We currently do not ship outside of the UK.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.
Tracking updates may take up to 24 hours to appear.

Delivery Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to courier issues, weather, or circumstances beyond our control.

Incorrect Address

Please double-check your shipping details before placing an order. Zstore is not responsible for packages sent to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Parcels

If your order arrives damaged or does not arrive at all, contact our support team at [your support email]. We’ll investigate and arrange a replacement or refund where applicable.